Return Policy


Return Policy

·         Please do not take delivery if any order packing is broken or unsealed, as such orders we will not be accepted if returned or replacement.

· offer you a replacement/return their order within 15 days from the date of delivery of the products.

·         If you are returning the product, it must be unused and unwashed condition with all original packing.
Used and washed or damaged products will not be accepted.

·         Order will not be return/replacement by us when do not meet the our conditions and make sure that nothing will be refund in this case.

Return shipment

·         To Return or replacement order, send a mail to  or call us on 9099559084.

·         We still have not any reverse pickup facility,  provide you unique coupon points worth Rs.100 for shipping charges paid by you.

Refund Policy

·         Customer can ask for refund any order within 15 days of its date of delivery.

·         Refunds are credited into your Cottvalley  account as coupon points which you can apply on your next shopping on .

·         Any queries or any other request, Please send us mail at

·         We still have not any reverse pickup facility,  provide you unique coupon points worth RS.100 for shipping charges paid by you.

Please make your sure return costs not more than our coupon points rates, so choose wisely courier service for returns.
Our coupon points are fixed, We will not change coupon points based on courier service.